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FAQ

FAQs

Find quick answers in our popular FAQs topics

  • How do I get started?

    Create an account first, by signing up and verifying your email and phone numbers. Following that, you should submit your accurate information for a KYC check, and then you are ready to go. Sign up now to get started

  • How do I change my password?

    Instead of guessing or making multiple attempts (which could cause you to get locked out), click on “Forgot password” on the login page, to reset your password. A notification will be sent to your registered email address.

  • How do I transfer funds another account?

    Log into your account and go to the "Wire Transfer" page under the "Money Transfer" menu. Fill in the details the beneficiary and the bank and proceed.

  • How do I verify my identity?

    Log into your account and go to the "KYC verification" page under the "My Account" menu and submit your accurate credentials for a KYC check.

  • Can I access my accounts from more than one computer?

    Yes. You can use any computer that has Internet access and a browser with 128-bit security. That means you can make funds transfer and access your account at home, at work, or from a laptop when you are out of town.

  • Is it secure?

    Yes, our bank supports the most current security to ensure complete privacy and protection of your account information and transactions.

Banking Services

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Credit cards facility

We provide all the credit card facilities to our customers.

We provide customers with a variety of credit cards based on the convenience of work.

  • Standard credit cards
  • Rewards credit cards
  • Charge cards
  • Subprime credit cards
  • Limited purpose cards
  • Balance transfer credit cards
  • Student credit cards
  • Secured credit cards
  • Prepaid cards
  • Business credit cards